What the hell is a neobank?
What neobank did to stir up the financial markets, even the elder brother of traditional banks was also affected. The growth of neobank has given customers new options for banks to worry about. Whether they really are better or just the fun created by the big guys.
What is a neobank, neobank definition signs of their future development and the most complete view of neobanks in Australia? All will be clearly shown below. Don't ignore it as you may confuse neobank with that challenger bank.
What a neobank is not
Perhaps it would be easier to start with “What a neobank is not” questions.
First of all, it's not just a digital bank, it's the same as neobank vs digital bank
Of course, most of the banks have already built mobile apps. And the era of online banking started to explode from here. But it is not enough to inherit and develop the digital system of the 4.0 era. ING, UBank, ME Bank - famous digital banks, but they are not neobanks. Simply put, because they only have a simple digital platform, they connect with an established organization, taking advantage of the existing infrastructure.
And neobanks are not simply challenging banks, they have more than that.
Neobank is a misconception because challenge bank is not defined as digital banking or neobank but it only poses challenges for large traditional banking. All new banks are challenge banks, but not all challenging banks are new banks ...
Neobank is not brick and banks are mortar.
You can not sit in line to wait, wait and talk to tellers through the glass screen. They provide all the digital experiences, the right user experience apps for target customers.
So, what is a neobank
Today, when technology 4.0 is strongly applied to life, many new applications are born. They are packed with better features and are more user-friendly. And in which there is the appearance of a digital bank that is known as neobank. So what is a neo-banking, and how is it changing the financial scenario?
Neobank meaning is a virtual bank, without any branches built up. The operations of this bank are completely online instead of going to the transaction points. neobank provides its customers with an experience through a Mobile Application (App) that should be called digital banking.
Neobanks have changed the context of the finance and banking industry when now you do not need to remember customers, without meeting with customers, you can still generate revenue and help a lot for customers. With the main purpose of providing a seamless customer experience, these new banks offer a wide range of outstanding features, the best solutions that traditional banks cannot. Faster, cheaper cost, smoother processing, and especially all platforms are integrated into one Mobile App.
Read this article again to avoid confusion and answer the question "What is a neobank?".
The best neobanks for business in Australia
What are some eels list of neobanks Australia to help you understand what a neobank is?
- Revolut, the best neobank for business - just launched in Australia, the newly established bank Revolut is offering prepaid payments and aims to become an international cryptocurrency organization.
- Up - a neobank joint venture between Ferocia technology corporation and Bendigo Bank.
- 86400 - the top neobanks, has an incredibly strong foundation, founded by CEO Anthony Thomson, who founded Atom Bank and Metro Bank in the UK.
- Xinja - competes with Volt to become the most popular bank among startup neobanks.
- Douugh - Founded by the owner of SocietyOne, Douugh has attracted a lot of attention when targeting ASX listing and through venture capital investment to develop himself.
- Pelikin focuses on mobile-only multi-currency accounts and prepaid Visa debit card for a better travel experience
- Volt bank - the first anchor bank to have a full banking license, Volt plans to launch various types of online accounts such as savings and current accounts this year for loan purposes. buying homes and credit cards in the future of neobanks.
List of Best neo-bank
Neobank - 1 Multi-Experience Application
- Open an account
- Payment and money transfer at home and abroad
- Home Loan
- Other services such as Investment, Expenditure management,...
Every day, thousands of Mobile Applications are opened, providing more digital utilities, more optimized solutions. And the integration of banking technology and services in one application is also inevitable. Increasing demand has forced digital banks to change themselves for the better, more active and friendly.
At the same time, the AI platform, chatbox can analyze customer samples, credit history, finance, and many different data to suggest necessary information to customers.
In a way, neobank is offering multitasking that cannot be done by traditional banks. From simple things like making payments, transferring money domestically, to difficult things like remittances, transferring and receiving money from abroad are now extremely simple.
All about the benefits of digital payments solution
Vietnam has never forgotten how traditional banks have helped improve the financial sector. However, the change at this time is extremely necessary because of the positive changes brought by neobank.
How neobank is doing
The neobank business model is different from traditional banks from engineering to operation compared. The business model that this new bank is based on technology platforms like AI (artificial intelligence) or Blockchain, Big Data. Do not use a cumbersome HR operator, no branch transaction, but all are integrated on a Smart Mobile Application platform.
As noted above, neo-banks are moving toward personalized services, with a priority on convenience. Because all neobank's problems are handled digitally, and technology plays an important role in the operating model here. Most neobanks rely on data sources analyzed from customer behavior to make decisions and operate for it. They collect and analyze data through the user's actions and the user's final decision.
The big difference between neobank and traditional bank
Basically, neobank fintech differs from traditional banking in every aspect from the business model to operation and customer care.
As mentioned above, traditional banks have platforms that provide customer service from the point of sale, while the new bank is entirely using a mobile application to take care of customers (no transaction point). Traditional banks need more space costs (ongoing costs of rent, electricity, security, etc.) and they are required to collect from customers in the form of transactions such as bank statements, notices bank, money transfer or card,.. to pay those expenses.
While the neobanks have few costs and they are accounted for transparently. Neobanks with or without some or all of banking licenses. But for traditional banks, the state requires licenses to be complete and thoroughly vetted.
Traditional bank vs neobank
Any approval process (opening an account, transferring and receiving money, etc.) for physical banking takes many stages as it is a multi-level process. The top neobanks make many of these lengthy tasks more automatic and quick.
Neobank’s customer care also relies on a combination of self-chat-capable bots and AI that provide flexible, virtual, online support while traditional banks rely on private telephone and consultant for customer support. Using people to take care is much more friendly than using a bot, but this also brings a lot of trouble for mainstream banks.
How does neobanks change the whole banking system?
Neobanks are declaring that they will not only change the old banking platform, but they will also change the way currencies are used around the world. These are beneficial ambitions for the future, but it is really difficult to imagine how it will be in the future. However, the strength of neobank is something we all acknowledge.
Building the initial foundation out of customer desires:
The ability to create a new ecosystem that inherits from the system is the basis of optimal development, creating better user experiences, and at a lower cost.
Remove barriers to money and money:
With customer-centric experiences, all old barriers and difficulties will be improved and completely removed, and transactions will be resolved in the fastest and easiest way.
Discount and fee reduction:
Most of the neobanks have reinforced the digital system, minimizing steps allowing customers to pay lower fees.
The new bank, new ideas:
What is controversial in neobank's claims is that the new neobank-creating bosses will bring new thinking to the industry. Although this claim is only on their basis, they use customer experience, artificial intelligence to create a new future of neobanks.
Take a look at any of the websites listed above and it's clear that their target audience is the young generation, smart consumers.
But Eric Wilson, CEO of Xinja claims that 36% of their users are over 45 years old and 9% of users are over 65, and this user multiplier will change as they get full services and utilities.
Neo-banking has been around longer in Europe, where the population is older and everyone uses neobank. But Monzo, the top neobanks in the world, was founded in 2015 with only 1 million users while Revolut has access to 3 million.
The neobank adopts venture capital funding to accelerate its growth
Although the neo-banking are still facing many limited issues, they still have plenty of opportunities to expand and create their corridors worldwide. They are still able to replicate the same success that Europe did and put restrictions on other neobanks around the world.
Advantages of the neobanks
Since the neobanks are purely digital, technology and artificial intelligence, they open up a broad favorable opportunity for customers. And below are the advantages of neobank.
Quick account creation
Everyone knows and has spent the long wait when opening a new account at a mainstream bank. Surely no customer wants to experience it again. Especially when knowing the neobank with the maximum implementation procedures in just 3 minutes. Creating an account in digital banks is much simpler than you might think.
As learned above, neobank is a fully digital bank, thus eliminating the possibility of having a storefront. So users can create accounts without going anywhere. The neobank works entirely on a mobile device, making the process comfortable and the account will be ready in a very short amount of time.
Seamless and easy international money transfer payments
With traditional banks, there are always barriers to making payments and remittance money complicated and time-consuming. Customers who want to use international related services must consider upgrading to a higher card or opening more debit/credit cards.
And neo-banking startups have overcome this weakness by allowing transactions and converting foreign currencies with the current exchange rate.
As mentioned, neobank is an application platform that cares about customer experience. neobank always gives priority to creating smart and user-friendly handling interfaces, easy to understand and use. Neobank applications need to meet criteria such as fast, sharp and well-designed according to the needs of customers.
Transactions of neobanks are almost immediately processed or regulated in a specific time period (international transactions). It provides you with a dashboard with complete information regarding activities and account balances. It also helps you manage your finances, spending through financial numbers, and helps you manage your crypto wallet better than ever.
Low transaction costs
One of the disadvantages of traditional banks is that high transaction costs often arise in the form of fees charged for services such as international money transfers, domestic transfers, other bank transfers, and bank statements. accounts, transaction notices, etc.
Low surcharge in digital banking (neo-banking)
Sometimes, customers pay a lot of money for fees, especially businesses when payment transactions happen every minute per second. Neo-banking eliminates this completely. It is technology-driven and provides a wide range of services to customers with just a few simple hands.
There is no existing infrastructure and maintenance for transaction branches and ATMs, resulting in additional savings in large fixed costs. Neobanks business model offer transactions free of charge in the app. Ignoring all the additional service fees, neobanks turn themselves into a great and promising alternative.
Neo-banking is not just about transfers and payments anymore. The neobank uses account information, customer data, templates, etc. with intelligence to propose necessary financial services according to the needs of customers.
Neobanks take advantage of customers' profits, introducing services based on demographics, behavior, and preferences to find more customers.
Advanced security features at neo-banking
Security is always the most important factor when it comes to digital transactions. A neo-banking application that implements 2FA (2-factor authorization), biometric verification, RBAC (Role-Based Access Control), encryption technology among other security measures to protect data customer data. The apps are built to ensure compliance with anti-money laundering laws, ensure customer privacy, and prevent malware attacks.
And the appearance of FinFan - Neobank with optimal solutions from "Cross Border Money Movement Platforms" to services of Bill payment, investment, loan. ..etc. Always make sure that you fully understand neobank digital banking to immediately use it instead of mainstream banks.
4 things to know about neobank
- The biggest benefit of neobank is not the deposit payment service, but the use of data available through the technology platform to provide customers with their financial visibility.
- By using a "user-centric" business, neobanks are attracting users to become a community and respond to their real needs.
- Many of the best neobanks have built important databases, applied artificial intelligence to see the potential of the future, and encouraged users to share their network with more people.
- The neobank adopts venture capital funding to accelerate its growth.
FinFan - Neobank in Vietnam
Hotline: +84 28 6685 3317