Remittance service specification to Vietnam

 

 

 

ACCOUNT DEPOSIT CHANNEL

Type

Description

Cash-out Method

VND

Direct credit to bank account in Vietnam Dong (VND).

Supported beneficiary account type – Individual only.

Supported sender type - Individual and company.

Other Currency

Direct credit to bank account.

Supported beneficiary account type – Individual only.

Supported sender type – Individual only.

Transaction Time

VND (<300,000,000 VND)

247, same day credit within 5-10 minutes for banks in the Napas network. (42 Banks)

Other Currency and >300,000,000 VND

T+0 Vietnam banking days for transactions before 11:00 AM Vietnam Time.

T+1 Vietnam banking days for transactions after 11:00 AM Vietnam Time.

T+3 Vietnam banking days for transactions after 11:00 AM friday Vietnam Time.

Area availability

Vietnam nationwide

Validation/Verification

Account validation is available on Direct credit to bank account in Vietnam Dong in the Napas Network only.

Amount received

VND

Beneficiary to be received the payout amount round to units of Dong.

Other Currency

Beneficiary to be received the payout amount round to 2 decimals

Transaction Limit

VND

Maximum per Transaction VND 300,000,000.00

Minimum per Transaction VND 10,000

Compliance accumulated limit VND 300,000,000.00 per day per Beneficiary

Other Currency

Maximum each transaction is equivalent to 300,000,000.00 VND

Minimum each transaction is equivalent to 10,000 VND at least

Compliant cumulative limit equivalent to 300,000,000.00 VND per day per Beneficiary

Note: We will make reports according to central bank regulations for transactions valued at over VND 300,000,000 or other foreign currency equivalents over VND 300,000,000

Service Charge

For other currency and transactions over 300,000,000 VND: Transaction Fee will not be refunded once the Transaction is accepted by the FinFan Service System and submitted by the FinFan Service System to the Payout Channel.

Cancellation Process

VND (<300,000,000 VND)

Can not be canceled unless transaction error.

Other Currency and >300,000,000 VND

Cancellation is on best effort basis.

Supported bank

Detail at here: https://finfan.vn/upload/document/Supported-banks-Account-Deposit.pdf

 

DIRECT TO CARD CHANNEL

Type

Description

Cash-out Method

Direct credit to Card Number in Vietnam Dong (VND).

Supported beneficiary account type – Individual only.

Supported sender type - Individual and company.

Transaction Time

247, same day credit within 5-10 minutes for accepted cards (Including: domestic card, Visa, Master, JCB, etc).

Area availability

Vietnam nationwide

Validation/Verification

Card number validation is available.

Amount received

Beneficiary to be received the payout amount round to units of Dong.

Transaction Limit

Maximum per Transaction VND 300,000,000.00

Minimum per Transaction VND 10,000

Compliance accumulated limit VND 300,000,000.00 per day per Beneficiary

Note: We will make reports according to central bank regulations for transactions valued at over VND 300,000,000 or other foreign currency equivalents over VND 300,000,000

Service Charge

Only charge for successful transactions.

Cancellation Process

Can not be canceled unless transaction error.

Supported bank/type card

Detail at here: https://finfan.vn/upload/document/Supported-banks-type-cards-Direct-to-Card.pdf

 

E-WALLET CHANNEL

FinFan - The first player approved by Central Bank for disbursement to ewallets

Type

Description

Cash-out Method

Direct credit to e-Wallet account in Vietnam Dong (VND).

Supported beneficiary account type – Individual only.

Supported sender type - Individual and company.

Transaction Time

247, same day credit within 5-10 minutes.

Area availability

Vietnam nationwide

Validation/Verification

e-Wallet account validation is available.

Amount received

Beneficiary to be received the payout amount round to units of Dong.

Transaction Limit

Maximum per transaction depending on each e-wallet provider:

- VNPT Pay: VND 50,000,000

- Momo: VND 50,000,000

Minimum per Transaction VND 10,000

Keep updating when there are any more e-wallet providers

Service Charge

Only charge for successful transactions.

Cancellation Process

Can not be canceled unless transaction error.

Supported e-Wallet Provider

- VNPT Pay

- Momo

Keep updating when there are any more e-wallet providers

 

CASH PICK-UP CHANNEL

Type

Description

Cash-out Method

Cash Pickup at any supported point of sale. Beneficiaries can collect cash in Vietnam Dong (VND) or other foreign currencies (USD, EUR, etc).

Supported sender types - individual and corporate.

Beneficiary account types supported - individuals only.

Transaction Time

Cash Pickup: Within 5 - 15 minutes

Area availability

Vietnam nationwide

Transaction Working Hours

Normal business hours: 8am – 11.30pm / 1.30pm – 5pm Monday – Friday (Vietnam timezone, GMT+7) is generally available at all bank branches.

Selected branches may open for extended hours or weekend.

Validation/Verification

Cash pickup: Beneficiary to provide valid photo-bearing ID (Citizenship, Driving License, Passport) and Unique Transaction Number.

Amount received

Beneficiary to be received the payout in the nearest VND 500.

Beneficiary to be received the payout in the nearest USD 1.

Transaction Limit

VND

Maximum per Transaction VND 300,000,000.00

Minimum per Transaction VND 10,000

Other Currency

Maximum each transaction is equivalent to 300,000,000.00 VND

Minimum each transaction is equivalent to 10,000 VND at least

Service Charge

Only charge for successful transactions.

Cancellation Process

Cancellation is allowed if the unpaid transaction is successful

Supported locations

Find location: https://finfan.vn/Locations